Life after Zoom
Corporate travel agents are using the coronavirus-induced lull in bookings to work with companies on how to get their staff out of Zoom videoconferences and safely back in the air.
They are launching new tools to provide on-the-ground information about local mask requirements, social distancing regulations and quarantine rules, as well as details of hotel, airline and ground-transport hygiene.
Travellers are moving away from cheaper online bookings to seek counsel from experienced consultants amid a slow but growing rebound in the corporate travel industry, which normally accounts for $1.4 trillion of annual spending.
"I am seeing a trend now starting to pick up ... We can Zoom or Microsoft meetings but nothing beats the face to face," said Jo Sully, regional general manager Asia-Pacific at American Express Global Business Travel.
